Policies

Handling Times

Once the order is placed, it can take 2-5 business days for the products to be packaged and sent out. Please let me know if you need the items by a certain date! 

Shipping

Shipping costs vary depending on the product type and location!

Location	Type	Time Estimate	Cost
Canada	Standard	3-9 business days	Free
	Express	2-3 business days	$17
US	Standard	4-8 business days	$10
	Express (shirts/totes)	2-3 business days	$15
	Express (hoodies/crews)	2-3 business days	$35
Int	Standard	6-10 business days	$15

 

Once the order is placed, it can take 2-5 business days for the products to be packaged and sent out. Please let me know if you need the items by a certain date! Please note that we are not responsible for an undelivered package if the address you provide is incorrect.

International orders may be subject to custom fees or taxes based on the shipment destination. Customs, duties, and taxes are not included in the item price or shipping cost. Please note that we are not responsible for these fees. 

Returns

Want to return? No problem. Contact me within 7 days of delivery, and dispatch the items back within 14 days of delivery. To request a cancellation, you must do so within 1 hour of purchase. All customers are responsible for the shipping costs to send it back.

Privacy Policy

Any information collected during the payment process is kept strictly confidential and will not be sold, reused or disclosed. Through using Shopify for payment processing, a secure payment is ensured. All content on this site including Akonna's products may not be reproduced in any manner.